Buy / Unlock system.
To buy and unlock your simulador top race 2009, you need to have te product installed and being connected to internet. To use your simulador, is not necessary to be connected/online. Once you've unloked it, it will run with no restrictions in your computer, unless you format it hard disk, or make a change in the hardware.
Despite the licence of your simulador TopRace 2009 is done for pc, we know that people change pc's hardware (some update or a completely new configuration).Because of that, each licence has three (3) activations, and in the case f needing more, you can call to Customer Service to get 3 new ones.
To reinstall the product in the same computer, does not need a nee activation. The activation code, is not the unlock cupon. This one, is used just one time. Remember not to throw away unlock cupon, because is your identifying key in the 2pez statistics system.

To run a dedicated server is not necessary to activate the product, but it is to install it to create LAN or Internet games.

To use your unlock cupon that has been send by e-mail or the one printed in the dvd box, follow this steps.
If you did not do that, download and install the Simulador TopRace2009 HERE.
When you run the Simulador TopRace2009 by the first time, it will show you a screen series.

1. In the first page, click Comprar/unlock
   
   
   
2. The following page, click 'Has any cupon? Click here'.
   
   
   
3. It will open a pop up window. type your unlock cupon that has been sent by e-mail and click Send.
   
   
   
4. After receiving the congratulations message, enter your email adress and click Activate button. That adress must be the one where you want to receive the information that might be sent including activation proceeds of Simulador TopRace 2009 in case of updating hardware or a hard disk format.
   
   
5. Work done! Enjoy your Simulador TopRace 2009!

If you want to reactivate the product by changing hardware or if you want to install Simulador TopRace2009 in another computer, is necessary to renew the licence introducing the Activation Code aaaa0a0aaaa00a0000a0aa00000a00a0.
Once you did that, use the Activation code following the link 'Already Paid?' in the lower left corner in the buying screen. You have to have the confirmation that had been send to your email from Trymedia. Your order number is in that email too.

If a white screen appears during the activation process of the S.TR2009 may be caused by the set internet zone in your browser or Firewalls like/such as ZoneAlarm or Norton Internet Security.

Steps to solve this problem
Close your Simulador TopRace 2009
Temporally disable your Firewall
Try licencing your Simulador TopRace 2009

If the white screen keeps appearing
Close your Simulador TopRace 2009
Open 'Internet options' in Control Panel
Click on 'Security' tab
Change internet zone to Medium or Default.
Click 'OK' to apply changes
Try licencing your Simulador TopRace 2009

Problems with Internet Explorer 7 Beta 2
Some users solved this problem by uninstalling the preview of Internet Explorer 7 Beta 2. It solves most of licence problems where white screens appears instead of licence pages, or blocks the 'send pages' after entering de activation code.

 

Alt+Tab is not allowed in the game. Sometimes, it works, but in high performance computers. Is recommended, not to use it in order not to cause a failure like in question 2 is detailed. The ones who run online and use external programs such as TeamSpeak or similar, or telemetry programs, is recommended to configurate them before loading Simulador TopRace.

Are you sure about having the right video configuration before loading the game? in the group of programs of Simulador TopRace 2009 you can find de "Config" shortcut

This is common in 3D games, the 'rain' option, consumes more GPU. It is recommended to lower the grafics quality from configuration menu in the game, mostly "shadows", "smoothing shadows" and visible cars

It's easy, with numbers 5, 6, 7, y 8 you could close the objects from/of the HUD (tachometer, pyrometer, map and Lisso) in order. The chronometer will always be shown.

The game is not compatible with XP64,not even using it in compatibility mode with XP32. 2Pez, will not support to those ones who uses XP64 and has problems with the game's running.

The solution to this problem is running your Simulador like Administrator. To do this, go where you install the game and in TopRace.exe, right click on it and then choose 'Run As Administrator' option.

If you still have activations, use the number that has been sent by email the first time you activate the game. If you use all of them (3), you should get a new licence in the website or in places where the game is sold.

If the object/thing you see is the car's 'cage' it's necessary to modify a line in the PLR archive.
Go to the game's folder, then UserData, then the one with your name and inside of it, there
is an archive with your name and the PLR extension. Open it with NotePad, search/look for Self In Cockpit Rearview="4" and write this: Self In Cockpit Rearview="0"

It maybe happen that in some circuits, running with rain option, cars may early accelerate and this make cars spin preventing a normal and clean race start. This also happens in the Zonda-San Juan (low grip circuit and very cold track) in dry track. It could be solved by pressing Y key in your keyboard. It is recommended doing it before doing a fail start. This error had not been presented in none of tests and had not been registered in online mode.

All Simulador TopRace technic support is performed in this website. The faqs section and the tecnic support forum will be refreshed day by day. The forum is the best way to give support, because not only 2Pez would answer, also the rest of the users would share their experiences with the game. The forum could contain images or screensshots too, to make technic support more readable and intuitive.